Already have an order?
Use the email address and order number connected to your order. You can view the latest status and continue from any available next step.
Website update
If you already have an order, you can still use Check Your Order to view its status. We’ll share updates here as the upgrade progresses.
Glasses Drop Off
Use the email address and order number connected to your order. You can view the latest status and continue from any available next step.
For general questions only, email info@glassesdropoff.com. Please do not include or attach prescription, payment, or private health information. For help with an existing order, first use Check Your Order. If you still need to email us, include only the order number.
Follow the route instructions saved with your order before bringing or mailing frames.
Common Questions covers prescriptions, services, drop-off or mail-in, timing, and insurance. The Policies page covers privacy, shipping, cancellations, refunds, and upload handling.